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How to Request Access to the AlisQI Customer Portal?

This article outlines the process for requesting access to the AlisQI Customer Portal.

The AlisQI Customer Portal is a self-service hub where AlisQI users can submit support tickets, track their organization's requests, and access AI-powered tools. Use the steps below to request access and get started.

The Customer Portal enables you to:

  • Submit a Support Ticket (choose a priority level: Low, Medium, High, or Urgent)

  • View and manage your organizations previous and current Support requests

  • Use the Expression Co-Pilot to help create calculations/expressions


To request access to the AlisQI Customer Portal, follow these steps:

  1. Prepare Your Information:

    • Provide your full name.
    • Include your organization name.

  1. Submit Your Request:

  2. Await Confirmation:

    • After submitting your request, you will receive a confirmation email. Access is typically granted within 1 business day.

  3. Access the Portal:

    • Once your request is processed, you will receive an invitation to connect to the AlisQI Customer Portal.
    • If you do not see the invitation in your inbox, check your spam folder.

  4. Login Instructions:

    • You can log in using the invitation link provided in the email.
    • Alternatively, you can access the portal directly at this link and select the "passwordless" option to log in without a password.

Troubleshooting

  • If you do not receive the invitation email within a reasonable time, ensure to check your spam folder.
  • If you encounter any issues accessing the portal, contact our support team at support@alisqi.com for assistance.