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How to Request Access to the AlisQI Customer Portal?

This article outlines the process for requesting access to the AlisQI Customer Portal.

The Customer Portal enables you to:

  • Insert a Support Ticket (while choosing your priority: Low/ Medium/ High/ Urgent)

  • View and manage your organizations previous and current Support requests

  • Use the Expression Co-Pilot to help create calculations/expressions


To request access to the AlisQI Customer Portal, follow these steps:

  1. Prepare Your Information:

    • Provide your full name.
    • Include your organization name.
  1. Submit Your Request:

    • Send your request to our support team support@alisqi.com
  2. Await Confirmation:

    • After your request is submitted, you will receive a confirmation email indicating that your request has been received.
  3. Access the Portal:

    • Once your request is processed, you will receive an invitation to connect to the AlisQI Customer Portal.
    • If you do not see the invitation in your inbox, check your spam folder.
  4. Login Instructions:

    • You can log in using the invitation link provided in the email.
    • Alternatively, you can access the portal directly at this link and select the "passwordless" option to log in without a password.

Troubleshooting

  • If you do not receive the invitation email within a reasonable time, ensure to check your spam folder.
  • If you encounter any issues accessing the portal, you can reach out to customer support for assistance.